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• Delivery fees are calculated at checkout.
• We are not responsible for delays caused by courier services.
• Customers must provide accurate delivery information.
• Additional delivery attempts due to customer errors may incur extra fees.

• All sales are final. No refunds or exchanges for change of mind.
• Refunds or exchanges are only accepted for defective, damaged, or incorrect items.
• Issues must be reported within 48 hours of delivery where possible, with photo evidence.
• Items must be unused and in their original condition and packaging, unless the defect prevents this.
• Damage caused by misuse, scratches, or improper handling is not eligible.
• Customers cover delivery fees for optional services. For verified defects or incorrect items, return delivery is covered by bilingual.

*All policies are subject to applicable UAE consumer protection laws.

• Orders can only be canceled before processing or dispatch.
• Once dispatched, orders cannot be canceled due to a change of mind.

Handcrafted from premium Italian acetate with stainless steel hinges. Each pair is individually quality-checked before dispatch.